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Find answers to your questions
- Club 99 Annual Spend Vouchers (2025–2026)
- Creating an online account
- Where can I view all of my purchases?
- I haven't received my Club 99 card in the mail yet, when can I expect this?
- Club 99 Lifetime Membership
- I joined Club 99 in-store. How do I shop online?
- How does the First Free Tune Up work?
- Contact Online Customer Service Team
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
Super Weekend Sale - 19th-22nd March 2026
Super Weekend Sale: *Super Weekend Sales offers are valid from 19 March until 22 March 2026. Offer available in-store on all in-store and in-stock bikes. Offers available while stocks last. Discount is applied to full price in stock items only, excluding coming soon and pre-order stock. Discounts cannot be applied retrospectively. No rainchecks.
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