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Find answers to your questions
- Club 99 Annual Spend Vouchers (2025–2026)
- Creating an online account
- Where can I view all of my purchases?
- I haven't received my Club 99 card in the mail yet, when can I expect this?
- Club 99 Lifetime Membership
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- Contact Online Customer Service Team
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- General Warranty and Product Fault Information
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- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
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- Online Returns Terms
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- Warranties, Returns & Exchanges
Advertising Corrections
Offer End Date Correction: Segway Electric Scooters
We recently sent an email on 19 June 2026, regarding Segway Electric Scooters with an End Date of 30 June. Unfortunately, we made an error with the end date listed in the email.
- Incorrect date listed: 30 June
- Correct date: Sale continues after 30 June until further notice.
We apologise for any confusion this may have caused. If you have any questions, our team is ready to help.
Price Correction - Marin Rift Zone 1 29" Bike
We recently sent out an email on 28 May 2026 for the Marin Rift Zone 1 Bike with a 25% discount for our Club 99 Members.
Unfortunately, we made an error with the after-sale price listed in the email.
- Incorrect after-sale price listed: $7,999
- Correct after-sale price: $2,744
- Current sale price: $2,249
This current sale price offer strictly ends on 1 June 2026.
We apologise for any confusion this may have caused. If you have any questions, our team is ready to help.
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