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Find answers to your questions
- Club 99 Annual Spend Vouchers (2025–2026)
- Creating an online account
- Where can I view all of my purchases?
- I haven't received my Club 99 card in the mail yet, when can I expect this?
- Club 99 Lifetime Membership
- I joined Club 99 in-store. How do I shop online?
- How does the First Free Tune Up work?
- Contact Online Customer Service Team
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
Do you ship bikes?
We now offer New Zealand wide shipping on a range of bikes across most brands. Please note that assembly is required upon delivery of your bike. We always highly recommend that assembly is undertaken by a trained bicycle mechanic, for safety.
Nationally shipped bike delivery orders have an estimated delivery timeframe of 1-2 weeks. Please note, if you order other items with your bike, these will be delivered separately.
Please find a list of bikes that we can ship here https://www.99bikes.com.au/bikes/national-shipped-bikes
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Product Comparison
| Price |
| Highlights |
| Motor Brand |
| Motor Model |
| Battery Size (W/hrs) |
| Frame Material |
| Front Travel |
| Brake Type |
| Groupset Brand |
| Gears |
| Wheel Size |
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