Looking for Help?
Find answers to your questions
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
I joined Club 99 in-store. How do I shop online?
You will need to create an account here, using the same email address you used in-store when originally signing up. Please allow 1 - 2 hours after creating this account for your Club 99 membership to reflect.
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