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- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
Perfect Ride Guarantee
RIDE HOME KNOWING IF YOU DON'T LOVE IT, YOU CAN SWAP IT.
Enjoy peace of mind knowing that if you’re not completely satisfied with your new bike you have 30 days to swap it for free!*
* You can either exchange it for a bike of greater value and pay the difference, or exchange it for one of lesser value and we will refund you the difference.
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