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Find answers to your questions
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
Club 99 Lifetime Membership
Club 99 membership costs $5 and is a lifelong membership. You can sign up in-store or online.
Benefits
- Access to Club Price
- 30 day receipt free returns
- 30 day Perfect Ride Guarantee^
- 5% Best Price Guarantee^
- Free maintenance classes
- $25 gift voucher when you spend $500 or more in a single financial year.*
Gift vouchers
Your $25 end-of-financial year voucher will be sent to you via email in July/August if you spent over $500 in the previous financial year.
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