Club 99 Terms & Conditions

Membership & Communications

• By joining Club 99, you agree to these Terms and Conditions.
• You agree to receive email, SMS, mail and phone communications from 99 Bikes. You can opt out at any time using the unsubscribe link in communications or via our contact form.
• Unsubscribing from email only stops email marketing. Unsubscribing from SMS only stops SMS marketing. To opt out of all marketing, please contact us directly.

Membership Fees

• Current membership fees and duration are available here.
• In-store membership requires a $5 fee.
• Club Price is automatically applied online without paying the $5 fee.

Eligibility & Verification

• Membership is subject to approval and is non-transferable.
• To access in-store benefits, identify yourself before purchase using your phone number or email.
• 99 Bikes may refuse applications or cancel memberships at its discretion.

Promotions & Discounts

• Promotions and offers may change without notice.
• Discounts apply to products only and exclude workshop labour, gift cards, freight and selected product lines.
• All promotional availability is determined at 99 Bikes’ discretion.

$25 Annual Voucher

• Spend $500 between July 1 and June 30 to qualify for one $25 voucher.
• Vouchers are issued in July via email and are valid for one month unless stated otherwise.
• No minimum spend is required to redeem the voucher.
• Voucher excludes gift cards and workshop labour.
• You must be subscribed to marketing emails to receive your voucher.
• If you believe you qualified but did not receive your voucher, contact us here.

Returns

• Receipt-free returns require items to be in new condition with original packaging.
• You must provide your name, email, phone number and postcode.

Program Changes & Cancellation

• 99 Bikes may amend, vary or cancel Club 99 at any time with reasonable notice.
• Members will be notified of changes via email or website updates.
• Membership may be cancelled if Terms are breached.

Privacy

99 Bikes collects personal information to operate Club 99. Information may be used for marketing, research and program management in accordance with applicable legislation. To access or update your information, contact help@99bikes.co.nz.