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Find answers to your questions
- Submit a Warranty Claim
- General Warranty and Product Fault Information
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- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
Order Tracking
You will receive tracking information through email and text notifications.
These will come from our tracking partners, NZ Post, Aramex or Team Global Express
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