Looking for Help?
Find answers to your questions
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
Where can I view all of my purchases?
Unfortunately our online and in-store accounts aren't automatically linked. You will only be able to see your online purchases when logged in online in your 'my account' section, but not your instore purchases. If you require receipts feel free to contact any of our stores or our customer service team and we can email these directly to yo
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