Click & Collect

Important Covid Information:
 

Under Level 4 lockdown all stores are closed to the public, click and collect orders can be placed but are not able to be collected until level 3 or lower.

Under Level 3 lockdown all stores remain closed to the public, click and collect orders have scheduled pickup times to ensure they can be contactless and customers can remain socially distanced, please wait for your store to contact you, do not visit the store until a collection time is scheduled.

Under Level 2 lockdown stores are open to the public, social distancing is enforced, for your safety and others please wear a mask if you visit a store and stay home if you are unwell.

More info

How it works

Shop online

Check store stock availability then add products to your shopping cart. When checking out, enter your billing address then select click & collect as your delivery option. Click & collect is only available for products already in-stock.

Select your store

Whilst in the checkout, select the store you’d like to collect your order from. If you cannot select your local store then the item is not available for click and collect at that location. Contact your local store if that is the case.

In-store picking

Your order will be picked and you will be notified within 1-2 business days that your order is ready to collect. *Bikes needing assembly may take up to 4 business days to process to ensure they are fully ready and safety tested.

Pick up, ride away

Once your order is ready, we’ll send you a notification either over email or text. Please ensure to bring your photo id, your order confirmation and if applicable the bank card used during checkout.

Benefits to Click & Collect

Collect Nationally

Shop from home and collect your order at a convenient time and location. You can Click & Collect just about everything, from our selection of national locations.

1-2 Day Contact

When you order for Click & Collect, you can expect to be contacted by us within 2 business days of placing your order*. We’ll confirm your order and a pick-up time.

Bike Fit

With every bike purchase, a free professional bike fit is included. Ensuring your bike is set up perfectly for you, and the type of riding you’ll be doing.