Delivery

Shipping

Free shipping on orders over $99*

If you spend $99 or more, you’ll receive free standard post.*

*Free shipping does not apply to bulky items or if a coupon reduces the order value under $99.

Click & Collect from your local 99 Bikes store

Shop online and pick-up in-store. Learn more.

Charges

  • $4.99 shipping for orders under $99
  • Free shipping for orders over $99
  • $39.99 shipping for orders containing a bulky item
  • Free Click & Collect for all in-stock orders

Order Processing

Online orders will be processed and shipped within one business day after order placement.

Delivery & Times

Delivery Address

Please try to provide a postal address where you will be located during the day or the parcel can be left safely.

Delivery Times

  • Satchels + Small Boxes Nationwide 1-3 business days*
  • Large Boxes Nationwide 3-5 business days*
  • Rural Deliveries 3-4 business days on top of the above ETA^

*Delivery times are only a guide and actual delivery times may vary.

^Rural Deliveries items may be handed to a third party courier for delivery.

Order Tracking

An automatic tracking email is sent once your order is in transit. If you have not received your tracking email and it has been two business days since it was placed, please contact our customer service team on help@99bikes.co.nz.

International

We currently do not offer shipping outside of New Zealand.

Large Goods

Bulky Items

Items that exceed 10kg in weight or 20kg in cubic weight will attract a bulky shipping charge. This will generally include but is not limited to bikes and some large car racks.

Bikes 

Due to the current restrictions at this time, we are unable to ship bikes directly to customers. Bikes can be purchased via Click & Collect and must be assembled by our qualified mechanics and collected in-store.

Restrictions

Due to legislation, some items cannot be transported through our delivery provider and are only available via Click & Collect as they are considered to be dangerous goods. This may include but is not limited to:

  • Batteries not installed in a device
  • Highly flammable liquids
  • Aerosols
  • Butane
  • Blades
  • First aid kits
  • Matches
  • Other dangerous articles