Shipping Rates

Free Shipping on Orders Over $99*

If you spend $99 or more, you'll receive free standard post.*

*Free shipping does not apply to bulky items, bikes, or if a coupon reduces the order value under $99.

Standard Charges

• $9.90 shipping for orders $99 and under
• Free shipping for orders over $99
• Free Click & Collect for all orders, including items not already in-stock at your store, we'll order it in for you.

Bulky Item Charges*

• From $29 for Kid's Bikes
• From $29 for Bulky Items
• From $39 for Electric Scooters
• From $39 for Larger Oversized Items 
• From $49 for Adults Sized Bikes
• From $129 for Electric Bikes & Indoor Smart Bikes

*Bulky item charges are a flat rate fee. You will only be charged once for the highest rate item, not per item.

* Bulky item delivery charges vary depending on your delivery postcode. Please enter your postcode at checkout to view the applicable charge before proceeding to payment.

Bike Shipping

• Rural deliveries of larger bikes and electric bikes: Some freight providers will not always deliver directly to rural addresses and collection would be required from your closest courier depot instead.
• Not all bikes are available for delivery to private addresses due to supplier restrictions. Please see below under large goods for further details.
• All bikes shipped with couriers will be pre-assembled and safety checked in-store then re-boxed for transport. Some assembly is still required. Please see our bike assembly guide for advice on how to assemble your new ride. For more complex bikes we highly recommend you have your bike assembled by a trained mechanic or at your local bike shop.

Other Options

Click & Collect

Shop online and pick-up in-store. Click & Collect is available for free on all products including ones not already in-stock with your local store. Standard shipping times will apply to products that need to be ordered in. Learn more.

Delivery & Times

Delivery Address

Please try to provide a postal address where you will be located during the day or the parcel can be left safely.

Delivery Times

• Satchels + Small Boxes: Metro areas 2-5 business days*
• Large Boxes: Metro areas 3–5 business days*
• Rural Deliveries: 3–5 business days on top of the above ETA^

*Delivery times are only a guide and actual delivery times may vary.

^Rural delivery items may be handed to a third party courier for delivery.

Order Tracking

An automatic tracking email is sent once your order is in transit. If you have not received your tracking email and it has been two business days since it was placed, please contact our customer service team at help@99bikes.co.nz.

International Shipping

We currently do not offer shipping outside of New Zealand.

Large Goods

Bulky & Oversized Items

Items that exceed 10kg in weight or 20kg in cubic weight will attract a bulky or oversized shipping charge. This will generally include but is not limited to baby seats, trainers, bikes and some large car racks.

Bikes

We offer New Zealand-wide shipping on a selection of brands. Please note that bikes require assembly upon delivery. For safety, we strongly recommend that assembly is carried out by a trained bicycle mechanic.

Due to supplier restrictions, limited bike brands cannot be shipped directly to customers. Please reach out to customer service via help@99bikes.co.nz for assistance with non-shippable bikes. 

All bikes shipped to customers will arrive boxed after being pre-assembled and safety-checked in-store, then re-boxed. As a result, the packaging may display different branding or labels than the original.