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Find answers to your questions
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
I haven't received my Club 99 card in the mail yet, when can I expect this?
We do not have physical membership cards to avoid loss and pollution, your Club 99 membership is simply linked to your email address, phone number and full name.
To find all benefits of your membership, please view our Club 99 Page
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