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Find answers to your questions
- Club 99 Annual Spend Vouchers (2025–2026)
- Creating an online account
- Where can I view all of my purchases?
- I haven't received my Club 99 card in the mail yet, when can I expect this?
- Club 99 Lifetime Membership
- I joined Club 99 in-store. How do I shop online?
- How does the First Free Tune Up work?
- Contact Online Customer Service Team
- Submit a Warranty Claim
- General Warranty and Product Fault Information
- Pedal Bikes Warranty Information
- Perfect Ride Guarantee
- What is new condition and packaging for returns and exchanges?
- Does 99 Bikes offer store credit for refunds or exchanges?
- Why couldn’t the consultant in-store provide me with an immediate refund for my online purchase?
- Online Returns Terms
- Returns & Exchanges
- Warranties, Returns & Exchanges
I've noticed an error on a product page. How do I report this?
Thank you for noticing! If you scroll down on any product page, after the recommended and related products, there should be a grey "! Improve Product Information" button you can click in the bottom right. Please click this and fill in the form so we can amend any errors as soon as possible.
If you have any other questions or notice errors elsewhere, please contact Customer Service.
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Product Comparison
| Price |
| Highlights |
| Motor Brand |
| Motor Model |
| Battery Size (W/hrs) |
| Frame Material |
| Front Travel |
| Brake Type |
| Groupset Brand |
| Gears |
| Wheel Size |
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