Bulky Items

Items that exceed 10kg in weight or 20kg in cubic weight will attract a bulky shipping charge. This will generally include but is not limited to bikes and some large car racks.

Bikes 

Due to supplier restrictions, we are unable to ship a number of bike brands directly to customers, however any bike can be click and collected to any store.

All Bikes shipped to customers will arrive boxed after being pre-assembled and safety checked in-store, then re-boxed, so may arrive in packaging with different branding or labels than original.

Some assembly will be required on delivery, please see our bike assembly guide to help you with this, however if you are not confident with tools we recommend taking the bike to your local 99 Bikes store where we will build it for free.

Restrictions

Due to legislation, some items cannot be transported through our delivery provider and are only available via Click & Collect as they are considered to be dangerous goods. This may include but is not limited to:

  • Batteries not installed in a device
  • Highly flammable liquids
  • Aerosols
  • Butane
  • Blades
  • First aid kits
  • Matches
  • Other dangerous articles