SAFETY IS OUR PRIORITY

Our teams are working hard to support their communities. We ask that you continue to treat them, and each other, with the respect and kindness everyone deserves. We thank you for your ongoing support and understanding during this time.
 

SHOPPING DURING THE TRAFFIC LIGHT SYSTEM

Traffic Light System what to expect at 99 Bikes

ONLINE ORDERS

  • Click & Collect orders may temporarily have longer wait times due to increased demand and pickup times being scheduled for customer safety.
  • Due to increased precautions taken by our staff and our shipping partners it is not possible to guarantee that orders will be dispatched next business day. So there may be a slight delay in dispatching goods.
  • Due to disruption in the logistics network, there may be additional wait times for deliveries.

99 BIKES HAND DELIVERY IN AUCKLAND & CHRISTCHURCH

  • Hand delivery is available under all traffic light levels in Auckland and Christchurch.
  • A member of our team will deliver any Bike and some bulky items straight to your door.
  • Your bike will be delivered already built, dialed and ready to ride.
  • A text message will be sent 10 minutes before your driver arrives with turn-by-turn tracking.
  • Want to buy more than one bike? We’ll only charge you $29 once.
  • Hand delivery is not available on bikes outside of your region. Contact your local store, or our friendly online team if the bike you want is only available elsewhere in the country to discuss options.
  • Click here to learn more info

 

STORE SAFETY MEASURES

  • Social distancing is enforced in our stores during alert levels Red an Orange, store maximum capacity will also be set to ensure this is possible.
  • All staff and customers are encouraged to wear masks.
  • All surfaces are disinfected multiple times a day including but not limited to; eftpos terminals, doors, handles, benches, keyboards, mice and bathrooms.
  • All shops have floor stickers or lines marked throughout the shop to guide customers when in store.

 

      Sincerely,
      99 Bikes Team